Category Archive for "Consulting"


Complexity, Work and Organisation

Part 1 “The dogmas of the quiet past are inadequate to the stormy present. The occasion is piled high with difficulty, and we must rise with the occasion. As our case is new, so we must think and act anew.”

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Designing Agile Organisations Part 3: Best Practice Guidelines and Perpspectives

Best practice guidelines and perspectives When designing agile structures, the following guidelines may be helpful: BEST PRACTICE NATURE Levels of Work  Theory   Levels of Work Theory helps to unpack organisational complexity. Ensure the structure is Requisite and that role

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BIOSS SA improves organisational and people effectiveness.

Designing Agile Organisations Part 2: Basic Principles and Recommendations

Basic principles and recommendations for designing agile organisations Built-to-change organisations must be in close touch with market and other environmental demands to continually define and redefine a series of short-term competitive advantages. To achieve that, all employees — not just

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Growth 13

Designing Agile Organisations Part 1: The Changing World of Work

Part 1: The Changing World of Work Over the years, we have seen the workplace go through a number of dramatic changes: The dress code has shifted away from the suit and tie. There are entire jobs devoted only to

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Retaining your customers and growing a successful business

The #1 way an organization can improve customer retention Organisations have to go beyond price and selection. What they need to do is leverage their most under-utilized assets — their employee base. Passionate, engaged employees can deliver personal customer experiences

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Improving Organisational and People Effectiveness

A 3 Step Process Current literature and conference themes often focus on the role of management and human capital consultancies to improve organisational effectiveness. Case studies are often presented and models and theories abound as to how to “get the

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Role Profiles – the Building Blocks of Organisational Development & Strategy

Over the past couple of years, I have been privileged to partner with numerous clients in their quest to get their organisational Role Profiles written, up-to date, and ready to add practical and strategic value to the company. What has

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Do your employees make ‘good’ decisions?

We all know the consequences of making a bad decision at work – wastage of time, resources, money and reputation. We also know that decision-making is an integral part of organisational life. Every day requires employees, managers and leaders to

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A Brief Summary of Bioss’ Approach to Risk.

“The Chinese symbol for risk is a combination of danger and opportunity. This definition captures perfectly both the essence of risk and the problems with focusing purely on risk reduction. Any approach that focuses on minimising risk exposure will also reduce the potential

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Getting into the flow at work – What leaders can do to engage their staff

“There are only three measurements that tell you nearly everything you need to know about your organisation’s overall performance: employee engagement, customer satisfaction, and cash flow. It goes without saying that no company,  small or large, can win over the

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