Category Archive for "Training"

Black Manager

The Manager: The Coach, the Mentor and the Performance Manager

A Public or In-House course aimed at empowering line managers with these crucial skills. Truth or Myth? Employee engagement is 100% correlated with Business Success As a manager, you are ultimately responsible for the performance of your people Your success

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Service Orientation

Does your organisation function within the Service Industry? Excellence and reliability in customer service is critical to success. With the increasing number of businesses capable of providing quality products at a reasonable price, customer service has become the competitive difference.

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